perya Responsible Gaming: Play Smart, Stay in Control

Gaming on perya is meant to be entertaining and enjoyable. This page outlines the tools, habits, and support resources available to every Filipino player who wants to keep their experience positive and within healthy limits.

Player Wellbeing First Account Limits Available Philippines Market

Tools That Keep You in the Driver's Seat

perya provides practical account controls so every Filipino player can set boundaries that match their personal comfort level — before, not after, things get out of hand.

Deposit Limits

You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be processed until the period resets. This is one of the most effective ways to prevent unplanned spending. Limits can be lowered immediately but take a short cooling-off period to increase — this is intentional. It gives you time to reflect before raising any cap.

Session Time Reminders

It is easy to lose track of time during an exciting game session, especially on mobile. Session reminders prompt you at intervals you choose — for example, every 30, 60, or 90 minutes — so you stay aware of how long you have been playing. Awareness is the first step toward balance. You can adjust your reminder frequency anytime from your profile settings without needing to contact support.

Cool-Off and Self-Exclusion

If you feel you need a break, a cool-off period lets you pause your account for a defined period — from 24 hours up to several weeks. For players who need a longer break, self-exclusion closes the account for a minimum of six months and cannot be reversed mid-period. Both options are available through the account safety section, and our support team can assist you in activating either one promptly. Your account balance remains safe during any exclusion period.

Activity History

Your account dashboard shows a clear log of your deposits, withdrawals, bets placed, and session durations. Reviewing your activity history regularly is a healthy habit that helps you spot patterns early. If your spending or time on platform is trending higher than you intended, this data makes it easy to take corrective action before it becomes a problem. Transparency is a core part of how perya supports responsible play.

Reality Checks

Reality check pop-ups appear at regular intervals during active game sessions, showing you a summary of your current session time and net result. These brief interruptions are not intrusive — they take only a second to acknowledge — but they are proven to help players make more considered decisions about whether to continue or stop. You can configure the frequency of reality checks in your responsible gaming settings at any time.

Direct Support Access

Our player support team is available around the clock and trained to handle responsible gaming concerns with sensitivity and without judgement. Whether you want help activating a limit, understanding your options, or simply talking through a concern, the team is reachable via live chat and in-app messaging. All responsible gaming requests are treated as a priority and handled confidentially. You are never alone in managing how you engage with the platform.

Recognising When Gaming Stops Being Fun

Problem gambling can develop gradually. These warning signs are worth knowing — for yourself or for someone you care about.

Common Warning Signs

  • Spending more than you planned or can afford to lose
  • Chasing losses by placing larger bets to win back money
  • Feeling restless or irritable when you try to cut down
  • Borrowing money or selling possessions to fund gaming
  • Neglecting work, family, or daily responsibilities
  • Hiding your gaming activity from family or friends
  • Using gaming as a way to escape stress, anxiety, or problems

Where to Get Help in the Philippines

If you or someone close to you is showing signs of problem gambling, reaching out early makes a real difference. The following organisations provide confidential support for Filipinos affected by gambling-related issues.

  • NCMH Crisis Hotline: 1553 (24/7, free call from any Philippine network)
  • In Touch Community Services: (02) 8893-7603
  • Hopeline Philippines: 2919 (toll-free for Globe and TM subscribers)
  • PAGCOR Responsible Gaming: Reach PAGCOR directly for gambling-specific support and self-exclusion registry services.

Your Safety Is Part of How We Operate

Responsible gaming is not a disclaimer at the bottom of a page — it is built into the account features, the support team's training, and the way perya approaches player relationships. If you have questions about any of the tools described here, the FAQ section has clear answers, or you can log in and explore your account safety settings directly.